Terms and Conditions

1. Orders & Payments

• All orders require a deposit to reserve your date.

• Deposits are non-refundable.

• Full payment is due before pickup or delivery.

• Quotes are valid for a limited time and may change if not confirmed.

2. Cancellations

• If you cancel your order, your deposit cannot be refunded.

• If we must cancel due to an emergency, you will receive a full refund.

3. Changes to Orders

• Small changes may be allowed depending on availability.

• Major changes may affect pricing.

• Changes close to your event date cannot be guaranteed.

4. Allergies

Our products may contain or come into contact with:

• Dairy

• Eggs

• Wheat

• Soy

• Nuts

We cannot guarantee that any product is allergen-free.

5. Pickup & Delivery

• Once items leave our possession, the customer is responsible for safe handling and transport.

• For deliveries, please make sure the location and times are accurate.

6. Photos & Social Media

We may take photos of products we create and use them in our portfolio, website, or social media.
We will never post personal information.

7. Communication Consent

By contacting us or submitting a form, you agree to receive:

• Order updates

• Appointment reminders

• Optional marketing messages (only if you choose to opt in)

You can reply STOP at any time to unsubscribe from messages.

8. Liability

We are not responsible for:

• Allergic reactions

• Damage after pickup or delivery

• Improper storage or handling

9. Changes to These Terms

We may update these Terms at any time. The updated version will always be available upon request.

PRIVACY POLICY

Your privacy is important to us. This policy explains how we handle your information.

1. Information We Collect

We may collect:

• Your name

• Contact information

• Order details

• Photos you upload

• Payment information (processed securely through third-party services)

2. How We Use Your Information

We use your information to:

• Process your order

• Contact you about your order

• Send reminders or updates

• Improve our services

• Send marketing messages only if you opt in

3. SMS & Email

If you choose to receive messages, you agree to:

• Occasional updates

• Promotions (optional)

• Message/data rates may apply

You may opt out at any time by replying STOP or using unsubscribe links.

4. Sharing Information

We do not sell your information.
We only share it with trusted services that help us complete your order (ex: payment processors, delivery services).

5. Data Protection

We take reasonable steps to protect your information, but no online system is 100% secure.

6. Your Choices

You can:

• Request a copy of the information we have

• Ask us to update your information

• Ask us to delete your information (unless required for business records)

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available upon request.